These Terms and Conditions ("Terms")
govern your access to and use of the S&S Bags website https://sandsbags.in,
the related mobile application (“App”) and the associated cloud platform
(collectively the "Platform") which is owned by S&S Bags,
a sole proprietary concern located at c/o Sulabha Dhondye, Shwetal Co-operative
Housing Society, Karve Road, Vishnu Nagar, Dombivli (West) Pin 421 202 ("S&S
Bags”, "we", "us", or "our")
as well as provision of any services relating to purchase of our products, on
or through the Platform (“Services”).
By downloading, installing, registering for or using or
transacting on the Platform, you ("User", "you",
or "your") confirm that you have read, understood and agree to
be bound by these Terms and our Privacy Policy, which is incorporated herein by
reference.
If you do not agree to these Terms, you will not be able to
access or use the Platform or avail the Services.
These Terms apply to all categories of Users. For the purposes of these Terms, wherever the context so requires "User", "you", or "your "shall mean any natural or legal person who has agreed to become a User/buyer on the Platform.
S&S Bags reserves the right to refuse or cancel any
order at any time before dispatch, including where: (i) the product is out of
stock or unavailable; (ii) a pricing or description error has occurred; (iii)
there is a suspected fraudulent or irregular transaction; or (iv) the delivery
location is outside our serviceable area. In such cases, any payment received
will be refunded in full.
Out of Stock: If a product you have ordered becomes
unavailable after order confirmation, S&S Bags will notify you as soon as
reasonably practicable and offer you a full refund of the amount paid.
Substitutions will only be made with your prior consent.
S&S Bags accepts payment through the modes displayed on
the Platform at the time of checkout, which may include credit cards, debit
cards, net banking, UPI and such other methods as may be made available from
time to time. All payment transactions are processed through third-party
payment gateways and are subject to their respective terms and conditions.
S&S Bags does not store your full card or bank account details.
Your order will be confirmed only upon successful receipt
of payment. In the event of a payment failure or decline, your order will not
be processed. You are advised to contact your bank or payment provider in the
first instance. S&S Bags shall not be liable for any charges, penalties or
losses arising from a failed payment transaction caused by your bank or payment
provider.
In the event that an amount is erroneously debited from
your account without order confirmation, please contact our customer care team.
S&S Bags will investigate and arrange a refund within 7 (seven) working
days of confirmation of the erroneous debit.
Cash on Delivery (“COD”) may be available for select products and pin codes as indicated on the Platform. S&S Bags reserves the right to withdraw the COD option at any time without prior notice.
